Terms & Conditions
The Video Box Australia
Terms & Conditions
The Video Box Australia.
ABN: 31 044 842 612
Welcome to The Video Box. These Terms & Conditions (“Terms”) govern your use of this website (www.thevideobox.com.au) and the services we provide. Therefore, by accessing or using our website, you agree to comply with and be bound by these terms. However, if you do not agree with any part of these terms, you should refrain from using our website or services.
1. Use of This Website
1.1. This website provides general information about our services and is subject to change without notice.
1.2. You agree to use this website only for lawful purposes and must not engage in any activity that damages, disrupts, or interferes with its functionality or security.
1.3. Unauthorised use of this website may result in a claim for damages and/or be a criminal offence.
2. Intellectual Property
2.1. The Video Box Australia owns, or holds permission to use, all content on this website, including text, images, video, graphics, and logos, which is protected by copyright and trademark law.
2.2. You may not copy, reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission.
3. Services & Engagement
3.1. The Video Box Australia provides video production, branding photography, and strategic video content services for businesses with internal marketing teams, including organisations across manufacturing, construction, healthcare, education, professional services, and corporate sectors. Any agreement for services will be governed by a separate contract outlining project scope, timelines, and deliverables.
3.2. Pricing, timelines, and service terms may vary based on the project. The details of each engagement will be outlined in a formal proposal or contract before work begins.
4. Payment & Billing
4.1. Payment terms, including any deposit requirements, are set out in the individual quote, proposal, or contract for each engagement.
4.2. Late payment may result in delays to your project or additional fees, and we reserve the right to suspend services until outstanding amounts are paid.
5. No Guarantee of Results
5.1. We bring our professional expertise to every project, but we do not guarantee specific business outcomes — including leads, sales, engagement, or audience growth — resulting from video content, photography, or marketing services we provide.
5.2. Results depend on many factors outside our control, including how content is used and distributed once delivered.
6. Limitation of Liability
6.1. To the extent permitted by law, The Video Box Australia is not liable for any indirect, incidental, or consequential loss or damage arising from your use of this website or our services, and we do not guarantee that information on this website is complete or error-free.
6.2. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy available to you under the Australian Consumer Law or any other law that cannot lawfully be excluded.
7. Third-Party Links & Content
7.1. This website may contain links to third-party websites or services, including social media platforms and advertising partners. We do not endorse, control, or take responsibility for the content, policies, or practices of any third-party site.
7.2. You engage with third-party services at your own discretion and subject to their own terms.
8. Cookies, Analytics & Advertising
8.1. This website uses cookies and similar technologies for essential functionality, analytics, and advertising, including the Meta (Facebook) Pixel and similar tools used to measure the performance of our advertising and to show you relevant content on other platforms.
8.2. You can manage your cookie preferences at any time through our Cookie Consent Manager. Further detail on what is collected and how it is used is set out in our Privacy Policy.
9. Privacy Policy
- 9.1. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Full detail on what personal information we collect, how it is used, and how you can access, correct, or request deletion of it is set out in our Privacy Policy.
- 9.2. If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or erase your personal data, to restrict or object to its processing, to data portability, and to lodge a complaint with your local data protection authority. These rights, and how to exercise them, are also set out in our Privacy Policy.
- 9.3. By using this website or our services, you agree to the data practices described in our Privacy Policy.
10. Termination & Suspension
10.1. We may suspend or terminate your access to this website if we reasonably believe you have breached these Terms. If your access is terminated, you must stop using the website and, where applicable, return or destroy any content obtained from it.
11. Changes to Terms & Conditions
11.1. We may update these Terms from time to time. Changes take effect once posted on this page, and your continued use of the website or our services after that point means you accept the updated Terms.
12. Governing Law
12.1. These Terms are governed by the laws of Queensland, Australia, and any disputes are subject to the exclusive jurisdiction of the courts of Queensland.
13. Contact Information
If you have any questions about these Terms & Conditions, you can contact us at:
The Video Box Australia
ABN 31 044 842 612
Head Office | Brisbane, Australia
By Appointment Only
info@thevideobox.com.au
0402 377 112